FAQ

There is no beer in this tour. What is included is Skyr and access to the swimming pool.

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures.

Always be aware of the weather. Dress in layers. Dancing shoes are ok but not recommended. Hiking boots, on the other hand, are recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

There is a pick up and drop off at your hotel.

It is between 7 hours.

You will be eating cheese, so if you only have lactose intolerance then you will be ok, but if you are allergic to milk, then the cheese tasting is not for you. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

No there is not. Take your whole family.

The limit is 15. But if you are coming in a big group or it is full then just send us an email at info@reykjavikout.is, and we will sort it out.

Yes, and Icelandic.

No, because we have to arrange with our partners how many are coming each day. You can only book and pay online.

Yes. Send us an email and talk to us at info@reykjavikout.is.

We accept these payments: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

Yes.

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through info@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.

Lunch at the dairy farm is included along with presentation and food tasting.
Coffee, water and tea are also included but not sodas or other drinks.

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures. It is also important to be able to reach you if we can´t find you during the pickup or during the tour. It works in both ways.

Always be aware of the weather. Dress in layers. Dancing shoes are ok but not recommended. Hiking boots, on the other hand, are recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

There is a pickup and drop off included in the price. We pickup from almost every hotel in Reykjavik except if you are located in the centre. Then you might need to go to the closest bus stop.
See bus stops at www.busstop.is

It is around 9 – 10 hours.

You will be eating cheese, so if you only have lactose intolerance then you will be ok, but if you are allergic to milk, then the cheese tasting is not for you. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

No there is not. Take your whole family.

The limit is 15. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance.

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept the following credit cards: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

it would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance.

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through contact@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.

Yes it is include in the price. Remember to bring your own towel and swim suit.
You can also rent a towel for additional price.

Lunch is included in the price. Lunch is the lobster or vegetable soup in Grindavik.

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures. It is also important to be able to reach you if we can´t find you during the pickup or during the tour. It works in both ways.

Always be aware of the weather. Dress in layers. Dancing shoes
are ok but not recommended. Hiking boots, on the other hand, are
recommended. If you have any questions about what to wear for
the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

There is a pickup and drop off included in the price. We pickup from almost every hotel in Reykjavik except if you are located in the centre. Then you might need to go to the closest bus stop.
See bus stops at www.busstop.is
You can have the option of being dropped off at the airport, without any extra cost.

It is around 6 hours.

You will be having lobster soup with cream in it. You can also have the option to take the vegetable soup if you have intolerance for milk. If there are any allergies and intolerance, just say so in the booking, and we will
sort it out.

No there is not. Take your whole family.

The limit is 15. But if you are coming in a big group or it is full
then just send us an email at contact@reykjavikout.is, and we will
sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English.

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept the following credit cards: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance.

Yes that´s possible. Make an inquiry online and we will arrange
something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik
Outventure, a minimum of 24 hours’ notice of cancellation prior
to your scheduled tour departure is required for a full refund. If a
cancellation is made with less than 24 hours’ notice prior to
departure no refund is given. For the 24-hour policy to be
applicable cancellations need to be made and delivered to
Reykjavik Outventure through info@reykjavikout.is. The 24-hour
policy does not honor cancellation requests sent through other
channels.

Drop off at the airport is around 3pm.

Everything is inclusive. You never have to take up your wallet
unless you want to buy something outside the tour.

You do not have to bring your phone. But it is fun for you to have
memories from the tour so we recommend you to take tour phone
to take personal pictures.

Always be aware of the weather. Dress in layers. Dancing shoes
are ok but not recommended. Hiking boots, on the other hand, are
highly recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But good hiking shoes.

It is between 4-5 hours. It depends on the athletic form of the
guests.

If there are any allergies and intolerance, just say so in the
booking, and we will sort it out.

No there is not. Take your whole family, although younger kids
will probably get tired.

The limit is 10. But if you are coming in a big group or it is full
then just send us an email at info@reykjavikout.is, and we will
sort it out.

Yes, and Icelandic.

No, because we have to arrange with our partners how many are
coming each day. You can only book and pay online.

Yes. Send us an email and talk to us at info@reykjavikout.is.

We accept these payments: Visa, Mastercard, JCB, Diners Club,
China Union Pay (CUP), Maestro, Visa Electron, American Express,
Discover, Borgun and Radgreidslur

Yes.

Yes that´s possible. Make an inquiry online and we will arrange
something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik
Outventure, a minimum of 24 hours’ notice of cancellation prior
to your scheduled tour departure is required for a full refund. If a
cancellation is made with less than 24 hours’ notice prior to
departure no refund is given. For the 24-hour policy to be
applicable cancellations need to be made and delivered to
Reykjavik Outventure through info@reykjavikout.is. The 24-hour
policy does not honor cancellation requests sent through other
channels.

Yes you do, and a towel. But if you forget, you can rent for a price.

What is included are cinnamon buns, hot chocolate and free wifi

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures. It is also important to be able to reach you if we can´t find you during the pickup or during the tour. It works in both ways

Always be aware of the weather. Dress in layers. Bring warm clothes. Dancing shoes are ok but not recommended. Hiking boots, on the other hand, are recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes are important for footwear and bring gloves, cap and parka.

There is a pickup and drop off included in the price. We pickup from almost every hotel in Reykjavik except if you are located in the centre. Then you might need to go to the closest bus stop.
See bus stops at www.busstop.is

It is between 3-5 hours

You will be drinking chocolate with a lot of milk in it so if you have lactose intolerance then let us know and we will sort it out. If you are allergic to milk, then we also need to know. Also if you have gluten intolerance, let us know and we will sort it out. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

No there is not. Take your whole family.

The limit is 19. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept the following credit cards: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance.

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through info@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.
If you will not see any Northern Lights, you can come back free any time you want in the future.

Then you can have the option to rebook for another day anytime in the future.
Refund is not available.

Lunch is included in the price. Lunch is the lobster or vegetable soup in Grindavik.

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures. It is also important to be able to reach you if we can´t find you during the pickup or during the tour. It works in both ways.

Always be aware of the weather. Dress in layers. Dancing shoes
are ok but not recommended. Hiking boots, on the other hand, are
recommended. If you have any questions about what to wear for
the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

There is a pickup and drop off included in the price. We pickup from almost every hotel in Reykjavik except if you are located in the centre. Then you might need to go to the closest bus stop.
See bus stops at www.busstop.is
You can have the option of being dropped off at the airport, without any extra cost.

It is around 7 hours.

You will be having lobster soup with cream in it. You can also have the option to take the vegetable soup if you have intolerance for milk. If there are any allergies and intolerance, just say so in the booking, and we will
sort it out.

No there is not. Take your whole family.

The limit is 15. But if you are coming in a big group or it is full
then just send us an email at contact@reykjavikout.is, and we will
sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English.

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept the following credit cards: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance.

Yes that´s possible. Make an inquiry online and we will arrange
something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik
Outventure, a minimum of 24 hours’ notice of cancellation prior
to your scheduled tour departure is required for a full refund. If a
cancellation is made with less than 24 hours’ notice prior to
departure no refund is given. For the 24-hour policy to be
applicable cancellations need to be made and delivered to
Reykjavik Outventure through info@reykjavikout.is. The 24-hour
policy does not honor cancellation requests sent through other
channels.

Drop off at the airport is around 3pm.

Everything is included. You never have to take up your wallet
unless you want to buy something outside the tour.

Always be aware of the weather. Dress in layers. Dancing shoes
are not recommended. But if you have any questions about
what to wear for the day you will be coming, just ask us, and we
will help you out.

No we do not have a pick up or drop off for this tour.

It is 3.5 hours.

You will be eating milk products, so if you have lactose intolerance
then please let us know. If there are any
allergies and intolerance, just say so in the booking, and we will
sort it out

No there is not, but if you are under 18, then you have to have a guardian with you.

The limit is 12. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept these payments: Visa, Mastercard, JCB, Diners Club,
China Union Pay (CUP), Maestro, Visa Electron, American Express,
Discover, Borgun and Radgreidslur

It would be best to book online to confirm the space with a payment right away. You can also pay on meeting location with a card or cash. Just let us know in advance.

Yes that´s possible. Make an inquiry online and we will arrange
something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik
Outventure, a minimum of 24 hours’ notice of cancellation prior
to your scheduled tour departure is required for a full refund. If a
cancellation is made with less than 24 hours’ notice prior to
departure no refund is given. For the 24-hour policy to be
applicable cancellations need to be made and delivered to
Reykjavik Outventure through info@reykjavikout.is. The 24-hour
policy does not honor cancellation requests sent through other
channels.

You do not have to bring your phone. But it is fun for you to have memories from the tour so we recommend you to take tour phone to take personal pictures. It is also important to be able to reach you if we can´t find you during the pickup or during the tour. It works in both ways.

Always be aware of the weather. Dress in layers. Dancing shoes are ok but not recommended. Hiking boots, on the other hand, are recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

There is a pickup and drop off included in the price. We pickup from almost every hotel in Reykjavik except if you are located in the centre. Then you might need to go to the closest bus stop.
See bus stops at www.busstop.is

You will be eating meat and fish along with vegetables and some cream. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept these payments: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through info@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.

The limit is 14. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

No age limit for this tour no.

About 11 hours.

Lunch in ólafsvík is included in the price along with local beer.
You will get the best fish & chips in Iceland there.

You do not have to bring your phone. But it is fun for you to have
memories from the tour so we recommend you to take tour phone
to take personal pictures.

There is a pick up and drop off at your hotel.

Dinner at the Viking house is included along with a beer, wine or soft drink.
We recommend bringing sandwich or something else to have for lunch time.

You will be eating meat and fish along with vegetables and some cream. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

Minimum age for this tour is 10 years old

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept these payments: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through info@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.

The limit is 10. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

About 11 hours.

Bring good shoes. Best if it would be hiking boots or hiking shoes.
Bring warm clothes. Cap and gloves and warm layers.
Bring socks to change after the glacier walk and best would be to bring another pair of shoes to change after the glacier walk

You do not have to bring your phone. But it is fun for you to have
memories from the tour so we recommend you to take tour phone
to take personal pictures.

There is a pick up and drop off at your hotel.

Dinner at the Viking house is included along with a beer, wine or soft drink.
We recommend bringing sandwich or something else to have for lunch time.

Always be aware of the weather. Dress in layers. Dancing shoes are ok but not recommended. Hiking boots, on the other hand, are recommended. If you have any questions about what to wear for the day you will be coming, just ask us, and we will help you out.
But hiking shoes or good walking shoes.

It is around 9 hours.

You will be eating meat and fish along with vegetables and some cream. But that´s the only thing. If there are any allergies and intolerance, just say so in the booking, and we will sort it out.

Minimum age for this tour is 10 years old

The limit is 14. But if you are coming in a big group or it is full then just send us an email at contact@reykjavikout.is, and we will sort it out.

All of our guides are English speaking guides. Some of them can speak other languages as well. But all of the tours are guided in English

Yes, that is possible. If you want to do so, please let us know in advance

Indeed we do. Send us an email and talk to us at contact@reykjavikout.is

We accept these payments: Visa, Mastercard, JCB, Diners Club, China Union Pay (CUP), Maestro, Visa Electron, American Express, Discover, Borgun and Radgreidslur

It would be best to book online to confirm the seat with a payment right away. You can also pay inside the bus/minivan with a card or cash. Just let us know in advance

Yes that´s possible. Make an inquiry online and we will arrange something. No worries.

Cancellation of day tours:
More than 24 hours’ notice: Full refund*
Less than 24 hours’ notice: No refund
*For all bookings of day tours operated by Reykjavik Outventure, a minimum of 24 hours’ notice of cancellation prior to your scheduled tour departure is required for a full refund. If a cancellation is made with less than 24 hours’ notice prior to departure no refund is given. For the 24-hour policy to be applicable cancellations need to be made and delivered to Reykjavik Outventure through info@reykjavikout.is. The 24-hour policy does not honor cancellation requests sent through other channels.