Important COVID-19 Information for People Traveling to Iceland
The unpleasant events and situations caused by the spread of the COVID-19 pandemic have ensured that every countries of the world put in place strict policies and strategies which they believe is necessary to protect their country and its entire citizenry. After all, this is one of the most important criteria that could be used to measure the effectiveness of a government and its duty of care to its citizens.
From countries like the United States of America, the United Kingdom, China, Nigeria to mention but a few, decision makers in all of these countries have come up with strategies and laws which they believe would put their country in a great position to beat the deadly pandemic. If you look around the world, probably the only constant policy you would see with every other country is either an outright ban or a huge restriction on travelling within and outside the borders of their countries. This is because, it is easier to control the spread of the pandemic by stopping the movement of people within and outside of these countries. When you also add the fact that the immigration wouldn’t be able to know the present health situation of people coming in from other countries, then, it begins to even make more sense.
Traveling to Iceland
Just like every other country out there, traveling to Iceland is heavily controlled by the government of the country, and there are some conditions that must be met before anyone can travel to the country. As a tour guide firm, we have a fiduciary duty to inform our prospective customers about the vital information they need to know about traveling to Iceland, and what happens once they are in the country.
The most important information to all intending travelers is that the government of Iceland has approved that citizens and residents of EU and Schengen countries can start traveling to Iceland. It should also be noted that this grace extends to citizens and residents of the United Kingdom as well as EEA and EFTA citizens and their immediate family members, especially a spouse. In spite of this authorization to travel to Iceland, there are some guidelines which have been laid down, and they must be followed to the letters. For instance, any foreign national that comes into Iceland must either submit themselves at the airport to be tested for COVID-19, or go into quarantine for a period of fourteen (14) days. This means Iceland would not accept the test result from other countries on any ground, and this is why the government has made a provision for adequate testing capacity at the airports. For more information on testing, guidelines for foreign visitors, and other information you need regarding a visit to Iceland during this pandemic season, kindly read up the full draft on the site of the country’s Directorate for Immigration.
Our Mode of Operations
Since the country is being opened up for commercial activities again, we have also begun to ease into our regular operations as a firm. This means that we are now available to serve the needs of our clients again, whenever they reach out to us.
As such, all of our tours are available again, and we would be happy to help you in arranging a tour once you reach out to us. Be rest assured that the pandemic would not slow us down, and neither would it affect the quality of our service delivery in any way. If this situation has taught us anything, it has only given us the resolve to serve our customers better and put in our best to deliver the most admirable services to our patrons at all times.
Just as it was before this rude interruption, we still have our ever responsive customer service team in place, and they would be available to attend to your needs every weekday between the hours of 8:00 to 18:00. Whatever questions you might have concerning your tour, regarding bookings, reservations, logistics, and whatever else it may be, our courteous customer service team would be happy to answer your questions. Since we would only be taking online bookings for now, you can also call us through xxxxx, or send us an email, via xxxxxxx.
Safety Guidelines on Tours
More than at any other period in recent history, there is the need to pay undivided attention to safety guidelines on tours. Just as it is at the airports, hotel accommodation and every other area, it is important that tourists pay a great deal of attention to safety measures and guidelines in order to keep everyone safe. In order to ensure safety of everyone, the Icelandic Ministry of Health has provided some safety guidelines for tourists, and these rules and guidelines must be followed to the letters as they are made in compliance to the stipulations of the World Health Organization and other reputable health organizations in the world. For the purpose of emphasis and clarity, we have listed some of the safety guidelines that we have put in place in order to keep everyone safe.
- Tourists, guides and drivers should always endeavor to wear their face masks, and use hand sanitizers where necessary.
- Hand sanitizers, gloves, and face masks are always made available to everyone on the tour.
- Our tour buses are disinfected and cleaned after every trip.
- Social distancing is enforced and maintained in all of our tour buses.
- Leaflets and other relevant paper tracts with relevant information on coronavirus, its spread and how to prevent the infection are always made available to both tourists and guides.
- The clothes previously used by our tour guides on a previous tour are washed on a hot cycle and properly cleaned before they are reused.
- We make sure that anyone with any symptom of the virus is immediately isolated and reported to the appropriate authorities immediately.
Stay home stay safe
We are in precarious times, and this means that there might be some situations where people would tend to make some decisions they would normally not make on a normal day due for some reasons. One of the situations we have envisaged is cancellations of trips and tours. In the case of any cancellation, we would be willing to fully refund the cost of the cancelled trip to the customer once the cancellation has been effected more than 24 hours before the time of departure for the tour.
In a case where we didn’t receive your cancellation request before 24 hours, we might not be in a position to make any refunds to the client. As such, every tourist should endeavor to effect their cancellations more than 24 hours before the time of departure at all times, in order to ensure that their refunds are secured.
It is also important to note that, this cancellation policy only applies to only our regular tours made during the day. In case a tourist has made bookings for our premium tour guides, the minimum time frame that is accepted in order to make a request for cancellation in order to get a refund is at least 48 hours. With this time frame, we every party would be at an advantage as we wouldn’t make any provisions on our part that may end up being a significant loss to us.
Steps to Take if You Fall Sick While in Iceland
If you were to fall sick while on a trip in Iceland, there are some steps that you must take in order to stay safe and get the necessary healthcare that you would need. In case you fall sick while in Iceland, there are a lot of government hospitals as well as private hospitals that we can easily recommend for you to visit. All of these hospitals have the needed facilities that would be more than enough to take care of you while in the country.
To be able to get access to these health facilities though, we would advice tourists to purchase comprehensive travel insurance from their country before embarking on the journey to Iceland. This is because, a lot of the top hospitals would not be able to admit you without a health insurance, and you wouldn’t want a situation like this, especially in a foreign country.
Lastly, if a tourist contracts the coronavirus infection while in Iceland, such a tourist should contact the coronavirus helpline for urgent action. In such a case, the individual would be admitted to one of the government hospitals in Iceland, and the government would take care of the treatment of such an individual.
Discount and Special Offers
As a firm, we also offer discounts and special offers to the various tourists that patronize us, especially during this difficult period. We realize how difficult a time this is for everyone, and in order to make things a little bit easier for everyone, we have decided to come up with a special offer for our customers.
As such, we are offering 20% discount on all tours until the end of August 2020, for all of our customers. When making the booking, use promo code AWESOME10. This discount would cover bookings made from June 15th till August 30th this year. As a tourist, you can take advantage of this special offer and make your tour bookings today in order to see the most beautiful places in Iceland.